Privacy |
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Hotel and break information on this site is provided to Finding Places by Superbreak Mini Holidays Ltd, part of Holidaybreak plc. Superbreak.com is operated from the Superbreak offices at:
60 Piccadilly York
If you have a complaint to make, please contact the Superbreaks Customer Relations Manager at the above address. You can email your comments to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Cancellations and ConditionsSuperbreak's standard cancellation policy is as follows:
Cancellations and Amendments - Accommodation only bookingsIf you want to change or cancel your holiday, you can do so in writing, over the telephone or by emailing This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Cancellations made directly with hotels will not be effective. If you wish to make any alteration to your booking, Superbreak will try to accommodate your requirements, subject to availability and payment by you of an alteration fee. The alteration fee is £15 per booking, unless it is to increase the value of the booking. Alterations made on the day of travel will be treated as a cancellation. If you cancel your booking the following charges of the total booking cost apply. Outside 28 days -10% - 1-28 days before arrival - 20% - arrival day or later - No refund will be made.
Cancellations and Amendments - Theatre, Concert and Event Breaksa) Cancellation/Amendment i) No refunds are made after the booking is confirmed. ii) Finding Places or Superbreak cannot be held liable for the cancellation of a show/event or the non-appearance of any particular cast member in a theatrical performance. If a show/event is cancelled, only the proportion of the holiday cost relating to the ticket charge will be refunded.
Your InformationNo customer data or infromation relating to your transaction is retained by Finding Places, it is fed directly to Superbreak. Superbreak is careful to treat the privacy of its customers with care and due regard to the laws of the United Kingdom. Your personal data will only ever be used as outlined here. Finding Places and Superbreak do not sell, or rent, your data to any other 3rd party.
The only personal data Superbreak collect is that which you provide as a result of:
The data you provide can include, but is not limited to, your name, address, details of purchase made and credit card used. You will have provided such data when making a purchase or subscribing to the Superbreak Club. Superbreak will use any data gathered through the website to issue regular e-mail promotions, or special deal offers. Such communications will only be sent to you if you have chosen to receive them.
If you do not wish to receive such communications from Superbreak then please follow these instructions: Send an email with the word unsubscribe in the subject line to: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Ensure you are sending the e-mail from the same address that was originally used when making your request, or purchase. If not, you may continue to receive our promotional e-mails. |
